Privacy Policy
How we collect, use and protect your information
Effective date: November 5, 2025
Introduction
Capital Pharmacy ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information when you use our website or contact our pharmacy.
Information We Collect
- Contact details you provide (name, email, phone, message) when using our contact forms.
- Technical information such as IP address, browser type and pages visited for analytics and security.
- Optional information when you register for services, order products or subscribe to newsletters.
How We Use Your Information
We use personal information to respond to enquiries, process orders, manage prescriptions and improve our services. We may also use your email to send administrative messages, appointment reminders or marketing emails if you have opted in.
Sharing and Disclosure
We do not sell personal data. We may share information with trusted third parties who assist us in delivering services (e.g., payment processors, delivery partners), and when required by law.
Cookies and Tracking
We use cookies and similar technologies to enhance site functionality, analyze usage and support advertising. You can control cookie settings via your browser.
Data Retention & Security
We retain personal information only as long as necessary to fulfil the purposes described. We implement reasonable safeguards to protect your data, however no method of transmission over the internet is completely secure.
Your Rights
You may request access to, correction or deletion of your personal information. Contact us using the details below to make a request.
Contact Us
Capital Pharmacy
Shashemene, Oromia, Ethiopia
Email: mammegodena@gmail.com
Phone: +251 91 075 7920